Senior Production Support Specialist (Linux/ SQL / Scripting and automation)

Hello,
We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :)
The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world.
For the project that we are working on with our partner, we are looking for Senior Production Support Specialist (Linux/ SQL / Scripting and automation).

Your duties will include: 

• Lead production incident investigation and service recovery.
• Troubleshoot application and infrastructure issues using Linux, logs and SQL.
• Coordinate technical teams and communicate with stakeholders.
• Lead Root Cause Analysis and implement permanent improvements.
• Automate operational tasks using Bash, PowerShell or Python.
• Improve monitoring, documentation, runbooks and operational processes.
• Support releases, patching, platform maintenance and Disaster Recovery exercises

Requirements that must be met:

• 8+ years of experience in Production Support, Application Support or Software Engineering.
• Strong Unix/Linux troubleshooting skills.
• Ability to write complex SQL queries.
• Scripting and automation experience with Bash, PowerShell or Python.
• Practical Kubernetes support and maintenance experience.
• Experience supporting Java/J2EE applications.
• Hands-on experience with Oracle, MQ and WebSphere.
• Experience with Splunk and AppDynamics.
• Strong knowledge of distributed systems and IT infrastructure.
• Experience leading incidents and coordinating technical teams.
• Knowledge of Incident, Problem and Change Management processes.
• Proven experience delivering automation and operational improvements.
• Practical use of AI tools such as Copilot or Claude.
• Very good English and Polish

What we offer:

• We are open and honest and we solve problems instead of generating them.
• Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!
• A small team
• An international working environment and international projects
• Private medical care
• Sports card
• Training courses
• Hybrid work with a minimum of 8 office days per month in Kraków.

Why it’s a good idea to work with People More?

• If you are not satisfied with your work or your tasks, we’ll find a way out together!
• If you get bored, we will offer you a new product and new, fascinating tasks
• We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online
• We will facilitate your access to challenges that are usually difficult to get
• At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers!

What does the recruitment process look like?

• A friendly remote initial interview
• A remote technical talk
• The decision to work together!

80 - 100 zł/h

B2B

Kraków / hybrid